 Our servers are independently certified daily by Scan Alert to protect your information from hackers by meeting all federal security audit requirements.
Our servers are located at The Planet, offering 100%
complete redundancy in power, HVAC, fire suppression,
network connectivity, and security. The network architecture
utilizes the enterprise routing and switching engines
from Juniper M20 routers and Cisco switches. The network
is fully meshed and redundant with 10 tier one
backbone providers with at least 1Gbps or greater uplink
which includes AboveNet, AT&T, Broadwing, Global
Crossing, Level3, nLayer, Sprint, Time Warner, UUNET,
and Verio. Should any connection fail,
other connections automatically take over.
Background: |
| We have been providing web solutions
since 1999 and at that time our company
didn't
provide hosting services, so we referred our clients
to non-affiliated companies. The level of service
that our clients received disappointed us, so we
decided to offer a hosting service that had a solid
foundation to build off of. We noticed having a
secure infrastructure was going to be the most important
part and the dedication to product was also a key
to making sure the customer was happy. The support
and reliability we offer has proven to be the key
factor in our ability to be a competitive force
in this Industry. We will continue to provide superior
hosting solutions to all companies and consumers
alike. |
Our Network: |
 Our
datacenters are located in Houston, Texas and
Los Angeles, California; it is staffed 24/7/365.
There are multiple OC48 SONET fiber rings that
provide basic connectivity to eight access carriers.
The two datacenters are100% redundant, they include
2200 gallon backup diesel generators, 580 smoke
detectors and VESDA contaminate systems.
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Our Guarantee: |
30-Day Money Back
Guarantee:
If for any reason you are not satisfied with
your service, within 30 days of your account activation
we will refund 100% of your charges excluding
services such as overage, domain registration
fees and SSL certificates charges which are non-refundable.
99.9% Uptime Guarantee:
We have a service level agreement in place that
sets a guaranteed monthly uptime target of 99.9%.
Our uptime service level agreement (SLA) states
that if we do not meet our SLA, you will be compensated
for the downtime.
More Information:
If you have any questions please email us at
info@vividhosting.com
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